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Contact UMR Customer Service

How to Reach a Person at UMR

Verified Contact Information

Toll-Free Number:

  • 1-800-826-9781
Call Now
Send Message

Customer Service:

  • 1-877-233-1800
    Providers
  • 1-877-842-3210
    Providers

Technical Support:

  • 1-866-922-8266

Legal:

dmcaregisteredagent@uhc.com
DMCA Inquiries
uhc_privacy_office@uhc.com
Privacy Inquiries

UMR Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular UMR Phone Number
1 (800) 826-9781
Average Calls duration
1 minute
Most Popular UMR Email Address
dmcaregisteredagent@uhc.com
Issue Resolution Rate
Low (13% reported full resolution)
Contact Method Distribution
90% phone, 10% email
Common Reasons for Contact
Request for information, product/ service and cards
View full overview

How to Contact UMR Customer Service?

Most Popular Number:

(800) 826-9781
Total calls: 151 Issues resolved: 5 Last call: Apr 28, 2026

UMR customer service can easily be contacted by dialing one of the numbers and getting the necessary assistance to take charge of your health with different healthcare plans. The toll-free number is 1-800-826-9781. For individuals who are providers interested in joining the UnitedHealth Care Network, there is a separate UMR phone number. It is 1-877-842-3210. If you are facing any technical issues, the company recommends dialing 1-866-922-8266. For more information about the health care plans offered by UMR, if you still need to get a member's card, dial 1-877-233-1800.

The UMR customer service team is available to help its clients any time of the day. The support team is available 24 hours, seven days a week, to help its customers. The support team can assist you if you have a problem signing in, creating an account, or navigating through the app. One mode of communication is dialing the UMR customer service number. However, an alternative is securely signing in to the UMR account and chatting or messaging the support team.

UMR's address is 9900 Bren Road East Minnetonka, Minnesota 55343, United States. This is the hub for operations related to the administrative management strategy, creativity, and execution of the plans and offers.
However, the office welcomes clients if they need help resolving an online issue. The company has introduced a separate mailing address for the ease of its clients. The address is PO Box 8006 Wausau, WI 54402-8006.

PissedConsumer Club

Contact Information

UMR Website:

UMR Help Center:

Corporate Office Address:

United HealthCare Services, Inc.
9900 Bren Road East
Minnetonka, Minnesota 55343
United States

Other Info (opening hours):

Mailing Address:

Privacy Office

PO Box 8006

Wausau, WI 54402-8006

More contact details

Summary of UMR Customer Service Calls

189 TOTAL
CALLS
01:24 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call UMR?

Request for Information Question:

  • “Information needed for a claim”
  • “Checking authorization status”
  • “Speak to agent about claim”

Product/ Service Question:

  • “Need cop of insurance card front and back”
  • “In network providers”
  • “Verify insurance”

Payments and Charges Question:

  • “Provider billing incorrect”
  • “Billing”
  • “Billing questions”

Cards Question:

  • “Need copy of ins card”
  • “Medical Card”
  • “I lost my Umr I'd card and I don't know my number on the card”

Account Question:

  • “Fsa account”
  • “Member id number”
  • “I need to have proof it's not active anymore”

Activation/ Cancellation Question:

  • “Cobra cancellation”
  • “Cancel insurance”

Staff Question:

  • “Customer service”

Return/ Replace Question:

  • “Phone number changed”
  • “Change if address”

Website/ Application Question:

  • “Website issues”

Employment Question:

  • “YOU KEEP ON SENDIN ME 1099 in the wrong company name. Every year at tax time I writes letter. I called and I cannot talk to a human.”

Shipping and Delivery Question:

  • “Didn't receive insurance card”

Other Question:

  • “Denial of Appeal Unfounded”
  • “BENEFITS AND ELIGIBILITY”
  • “Referral”

Compare UMR Customer Service To

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The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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