Contact UMR Customer Service
How to Reach a Person at UMR
Verified Contact Information
Toll-Free Number:
-
1-800-826-9781
Customer Service:
-
1-877-233-1800Providers
-
1-877-842-3210Providers
Technical Support:
-
1-866-922-8266
Legal:
dmcaregisteredagent@uhc.com
DMCA Inquiries
uhc_privacy_office@uhc.com
Privacy Inquiries
UMR Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular UMR Phone Number
1 (800) 826-9781
Average Calls duration
1 minute
Most Popular UMR Email Address
dmcaregisteredagent@uhc.com
Issue Resolution Rate
Low (13% reported full resolution)
Contact Method Distribution
90% phone, 10% email
Common Reasons for Contact
Request for information, product/ service and cards
UMR Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular UMR Phone Number | 1 (800) 826-9781 |
| Average Calls duration | 1 minute |
| Most Popular UMR Email Address | dmcaregisteredagent@uhc.com |
| Issue Resolution Rate | Low (13% reported full resolution) |
| Contact Method Distribution | 90% phone, 10% email |
| Common Reasons for Contact | Request for information, product/ service and cards |
Contact Information
UMR Website:
UMR Help Center:
Corporate Office Address:
United HealthCare Services, Inc.
9900 Bren Road East
Minnetonka,
Minnesota
55343
United States
Other Info (opening hours):
Mailing Address:
Privacy Office
PO Box 8006
Wausau, WI 54402-8006
Summary of UMR Customer Service Calls
189
TOTAL
CALLS
CALLS
01:24
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call UMR?
Request for Information Question:
- “Information needed for a claim”
- “Checking authorization status”
- “Speak to agent about claim”
Product/ Service Question:
- “Need cop of insurance card front and back”
- “In network providers”
- “Verify insurance”
Payments and Charges Question:
- “Provider billing incorrect”
- “Billing”
- “Billing questions”
Cards Question:
- “Need copy of ins card”
- “Medical Card”
- “I lost my Umr I'd card and I don't know my number on the card”
Account Question:
- “Fsa account”
- “Member id number”
- “I need to have proof it's not active anymore”
Activation/ Cancellation Question:
- “Cobra cancellation”
- “Cancel insurance”
Staff Question:
- “Customer service”
Return/ Replace Question:
- “Phone number changed”
- “Change if address”
Website/ Application Question:
- “Website issues”
Employment Question:
- “YOU KEEP ON SENDIN ME 1099 in the wrong company name. Every year at tax time I writes letter. I called and I cannot talk to a human.”
Shipping and Delivery Question:
- “Didn't receive insurance card”
Other Question:
- “Denial of Appeal Unfounded”
- “BENEFITS AND ELIGIBILITY”
- “Referral”
Compare UMR Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
UMR